Policies around technology usage and data protection have been common in the workplace for a long time now. They are considered essential in a corporate environment to help ensure security of systems and data, as well as to promote suitable behaviours amongst employees. While policies such as IT usage, Bring Your Own Device (BYOD) and Data Protection have been common for years now, the growth of Artificial Intelligence (AI), and especially generative AI, is resulting in the adoption of a new technology policy. The corporate AI policy. With the rapid growth of the technology, some organisations

The rapid improvement in Artificial Intelligence (AI) is touted as the next paradigm shift in technology. Some predict it will have a similar impact on society as the internet or the printing press. A group of tech experts, led by Elon Musk, have even called for a temporary freeze on AI development to provide more time to understand it’s impact. Currently, the most famous AI system is a chatbot called ChatGPT. Developed by a company called OpenAI, ChatGPT is free to use, and has an AI language model that was trained on a large quantities of content from a variety of sources, such as Wikipedia

The next wave of change in technology will involve more data crunching taking place closer to home, with the Internet of Things (IoT), 5G and innovations such as AI and self-driving cars. This move to process data closer to where it’s created or used is called Edge computing, and it’s going to become much more common. Over the last few years, we have seen cloud computing become the norm. A dwindling number of organisations run their email from an internal server, and most of us have become used to storing our data on cloud platforms such as OneDrive or Dropbox. Similarly, organisations are

Unionlearn have recently launched a chatbot for apprenticeships on their website. I’ve been working with unionlearn to help develop this chatbot that uses Artificial Intelligence (AI) to answer a wide range of questions on apprenticeships. Messaging apps like What’s App and Facebook Messenger have been part of a huge growth in the use of text messaging. In 2016, messaging apps became more popular than their social media equivalents. As a result, people are increasingly contacting organisations via these messaging apps. This had contributed to huge growth in chatbots that help automate as much

One of the growing trends in technology is the growing use of chatbots. The chances are you have already been in communication with one, even though you may not have realised it. But what are they and why is their use growing so quickly? A chatbot is a piece of software that imitates human conversation. This can be through voice or text based interactions. They are designed to be able to give intelligent responses and interactions with humans in order to provide information and services to the user. They do this through a technology know as natural language processing that allows the software