Historically, electronic files have been stored on drives, in a hierarchical folder structure. This may be on a local desktop or laptop for individuals, but organisations have tended to use network drives. With the rise of cloud storage, the traditional drive approach is being replaced with online document management systems. Many organisations are making this switch, and the pandemic and new hybrid working model has accelerated this change. It’s much easier to work remotely and collaborate on a modern, cloud-based document management platform. SharePoint, Microsoft’s flagship document

In the world of technology, security threats change over time. Currently, one of the most critical risks revolves around phishing emails. Phishing is where criminals use scams sent via email, SMS or phone calls to try and steal personal information or trick people into installing malicious software. Over the last few years, it’s been on the rise. It’s been estimated that about 90% of all cyber-attacks start with a phishing email. Attacks are becoming increasingly sophisticated, with highly targeted attacks (known as ‘Spear Phishing’) that can be personalise more of the email content and design

Shadow IT is the use of technology, such as cloud-based software, without the approval or oversight from the organisation’s IT department. Some examples of shadow IT include: Storing business data on a private Google account Using a personal account on an online survey platform to collect work-related data Saving sensitive work personal data on an unmonitored personal laptop Using a private Dropbox account to manage a spreadsheet of work contacts With the rise of online services in particular, more and more people have been able to use free or cheap tools to help with their work. These new

I’ve been working with the TUC on the development of their new Intranet. It’s just been launched and is developed entirely in SharePoint. The TUC uses the Microsoft 365 platform as their core business software, for example, for email and document management. A key part of this offering is SharePoint online - a powerful document management and file storage facility. SharePoint can be complicated to set-up and migrating from a traditional, server based, file system to SharePoint is a hefty project. It also requires training and support, as it’s quite different for users who aren’t familiar with